Shipping & Returns

Shipping

All orders will be process and shipped within 3-6 business days, excluding all national holidays and weekends.

Toxy & Co. orders are not currently delivered on Saturdays & Sundays. 

UPS Economy orders ship via UPS Surepost, a service which partners with the USPS for residential deliver. These orders are picked up by UPS and transferred to USPS for delivery. Actual transit times are approximately 2-7 days from shipment.

You will receive a shipping confirmation email when your items leaves our warehouse, located in Chico, California.

 

Returns

Returns & Exchanges may be sent back within 30 days from the purchase date. All returns & exchanges must be unworn, unwashed, and tags must be attached. Return shipping is at the expense of the customer. Refunds are issued within 2 weeks after the returned order has been received. 

Every order is printed on demand through our warehouse, which means once the order has been placed, you can no longer edit or cancel the order. If the shipping details were incorrect, Toxy & Co is not responsible and will not offer refunds or exchanges.

If there is a manufacturing error, please contact us ASAP and we will send out a replacement order free of charge. In the event that an issue may arise with a replacement order, we can offer a refund to the original payment method or offer you a new order (of the same amount) to replace your previous order. 

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